1. Introduction

The Postbox Project ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our postcard sending service.

2. Service Availability

The Postbox Project is currently only available in the United States. We only collect and process address information for locations within the United States.

3. Information We Collect

Account Information

• Email address
• Name
• Mailing address
• Profile picture (optional)

Postcard & Delivery Information

• Recipient names and mailing addresses
• Postcard content (images and messages)
• Sender information

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. Stripe may collect and store payment information in accordance with their privacy policy.

Usage Information

• Device and browser information
• IP address
• Pages visited and features used

4. How We Use Your Information

We use your information to:

• Process and fulfill your postcard orders
• Create and manage your account
• Process payments
• Communicate with you about your orders and account
• Improve our Service
• Comply with legal obligations

5. Information Sharing

We share your information with:

• Printing partners (PostGrid): To produce your postcards
• Postal services (USPS): To deliver your postcards
• Payment processors (Stripe): To process payments
• Service providers: Who help us operate our Service

We do not sell your personal information to third parties.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. Postcard content and recipient addresses are retained for order history purposes and may be deleted upon request.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data
• Opt out of marketing communications

To exercise these rights, please contact us at hi@postboxproject.com.

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at hi@postboxproject.com